tk998's Privacy Policy

Last Updated: January 2026

1. Introduction

tk998 ("we", "our", "platform") is a secure and reliable online casino and sports betting platform serving users in Bangladesh. We take our users' privacy seriously and are committed to protecting their personal information.

This Privacy Policy describes in detail what types of information we collect, how that information is used, with whom it may be shared, and what security measures we take to protect your data. This Policy is consistent with our Terms and Conditions and both documents should be read together.

By registering on our platform or using our services, you confirm that you are at least 21 years of age and agree to this Privacy Policy.

2. What Information We Collect

tk998 collects various types of information from different sources. Below is a detailed description of the information collected:

2.1 Information You Provide

When you create an account on our platform or use our services, we may collect the following information:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Payment information — bKash, Nagad, Rocket, or bank account details
• Username and password for account login (stored in encrypted form)

2.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device identity
• Browser type and operating system
• Pages visited and time spent
• Information from cookies and similar tracking technologies
• Login time, logout time, and session details
• Gaming activity, betting history, and transaction records

2.3 Information Received from Third Parties

Where required for identity verification or fraud prevention, we may collect additional information from legitimate third-party service providers. Such information is always obtained on a lawful basis.

3. Purposes of Using Information

tk998 uses collected information for the following legitimate purposes:

• Account Management: To complete registration, login, and account verification processes.
• Payment Processing: To process deposit and withdrawal transactions via bKash, Nagad, Rocket, and bank transfer.
• Customer Support: To verify your identity when providing 24/7 live chat and email support.
• Security and Fraud Prevention: To ensure account security and detect suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To identify signs of excessive gaming and provide necessary support.
• Service Improvement: To further improve the platform experience and add new features.
• Communication: To notify you of important policy changes or account-related matters.

4. Information Sharing and Disclosure

tk998 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers for payment processing, identity verification, and technical infrastructure management. These organizations process data only in accordance with our instructions and under contractual confidentiality obligations.

4.2 Legal Requirements

We may be legally required to disclose information to satisfy court orders, lawful requests from government authorities, or applicable legal requirements. In such cases, we will cooperate with full respect for the law.

4.3 Business Transfers

If tk998 undergoes a merger, acquisition, or asset sale, your information may be transferred. In such a case, we will provide you with advance notice.

5. Cookies and Tracking Technologies

tk998 uses cookies and similar technologies to operate the website properly and improve your user experience. Cookies are small text files stored in your browser.

5.1 Cookies We Use

• Essential Cookies: These are necessary for the core functionality of the platform, such as maintaining login sessions and ensuring security.
• Functionality Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Collect anonymous statistics about platform usage to help improve the quality of our services.

You can manage cookies by changing your browser settings. Please note, however, that disabling certain cookies may limit some functionality of the platform.

6. Data Protection and Security

tk998 applies industry-standard security measures to protect your personal information:

• SSL Encryption: All data transmission on our platform is protected by SSL (Secure Socket Layer) encryption.
• Password Hashing: Your password is never stored in plain text — it is secured using advanced cryptographic hashing methods.
• Access Controls: Our staff only have access to the information necessary to carry out their responsibilities.
• Regular Security Reviews: Our systems undergo regular security testing.
• Data Backup: Important data is stored in secure, encrypted backups.

While we are committed to providing the highest level of security, no method of data transmission over the internet is 100% secure. We continuously work to minimize all relevant risks.

7. Data Retention Period

tk998 retains your personal information only for as long as necessary. In general:

• Account information is retained for as long as the account remains active.
• Even after an account is closed, certain information may be retained for a period determined by applicable law in order to meet legal and regulatory requirements.
• Transaction records are retained in accordance with financial regulatory requirements.
• Once retention requirements are met, data is securely deleted or anonymized.

8. Your Rights

As a user of tk998, you have the following rights regarding your own information:

8.1 Right of Access

You may contact us at any time to find out what information we hold about you and how it is being used.

8.2 Right to Rectification

If there are any errors or inaccuracies in your stored information, you may request a correction. This can be done through your account settings or via our support team.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, where legal obligations or legitimate business requirements apply, it may not be possible to fully action this request.

8.4 Right to Restrict Processing

In some cases, you may request that the processing of your information be restricted, such as when there is a dispute about the accuracy of the data.

8.5 Data Portability

You may request a copy of your own data in a structured, commonly used format.

To exercise any of the above rights, please contact our support team at [email protected].

9. Protection of Minors' Information

tk998 is intended for users aged 21 and above only. We do not knowingly collect or process personal information from anyone under the age of 21. If we become aware that information from a minor has been collected by mistake, we will delete that information immediately and close the associated account. To report an account belonging to a minor, contact us at [email protected].

10. Third-Party Websites and Services

Our platform may contain links to third-party websites. This Policy applies to tk998 only. You are advised to read the privacy policies of any third-party websites or services before using them. tk998 is not responsible for the data protection practices of third parties.

11. International Data Transfers

In the course of providing our services, your information may be processed internationally. In such cases, we ensure that appropriate safeguards are maintained for the protection of personal information and that applicable legal requirements are met.

12. Changes to This Policy

tk998 reserves the right to update or modify this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• A prominent notice will be displayed on our website.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed.

Continued use of our platform after any changes will be considered as your agreement to the updated Policy.

13. Contact

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact our support team:

For more information, visit our FAQ page and Responsible Gaming Guidelines.