tk998 Terms and Conditions

1.1 Scope of Terms

These terms apply to the use of the tk998 website, mobile version, and any other digital channel of the platform. By using any part of the platform, you acknowledge that these terms apply to you.

1.2 Changes to Terms

tk998 reserves the right to change these terms at any time. For significant changes, an effort will be made to notify members through the platform. Continuing to use the platform after any changes means you have fully accepted the new terms.

1.3 Language & Interpretation

These terms are written in Bengali. In the event of any conflict between translations or versions in other languages, the original Bengali text shall be considered final.

2.1 Single Account Policy

Each individual may register only one account. Opening multiple accounts using the same device, IP address, or identity document is strictly prohibited. If multiple accounts are detected, tk998 reserves the right to immediately close all associated accounts.

2.2 Accuracy of Information

• All information provided at the time of registration must be truthful, accurate, and complete.
• Providing false or incorrect information may result in account closure and forfeiture of all funds.
• If any information changes, our support team must be notified immediately.

2.3 Account Security

It is your responsibility to keep your account password confidential. Your password should not be shared with any third party. If you notice any unusual activity on your account, contact us immediately at [email protected].

3.1 Age Verification Process

tk998 may at any time request a copy of a National ID (NID) or other government-issued document to verify a user's age and identity. Some account services may be restricted until verification is complete.

3.2 KYC Policy

Under the "Know Your Customer" (KYC) policy, tk998 reserves the right to verify identity, address, and financial information as required. Failure to cooperate with this process may result in withdrawal suspension or account closure.

4.1 Deposit Terms

• Minimum deposit amount: ৳100 (per method).
• Accepted methods: bKash, Nagad, Rocket, and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank, etc.).
• Deposits may only be made from an account registered in the user's name.
• Deposits from third-party accounts will not be accepted.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 1 hour.
• Withdrawal requests are processed after verification.
• The withdrawal method must match the deposit method.
• Unearned bonus funds are not withdrawable — withdrawals can only be made after wagering requirements are met.

4.3 Transaction Limits

tk998 reserves the right to revise deposit and withdrawal limits at any time. If unusual or suspicious financial activity is detected, tk998 may suspend transactions pending an account investigation.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000. Or depositing ৳6,000 gives the maximum ৳5,000 bonus, making the total balance ৳11,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: if you receive a ৳2,000 bonus, a total of ৳20,000 in bets must be placed before the bonus funds can be withdrawn.

5.3 Bonus Usage Rules

• Each bonus offer may have its own validity period and conditions.
• Multiple bonuses cannot be used at the same time unless specifically permitted.
• Bonus funds cannot be converted directly into cash.
• If bonus abuse or fraud is suspected, tk998 reserves the right to forfeit the bonus.
• tk998 reserves the right to modify or cancel any bonus offer.

6.1 Fair Play Policy

tk998 is committed to ensuring a fair play environment for all members. Any attempt to cheat, exploit software errors, or gain an unfair advantage will be considered a serious violation and may result in immediate account closure.

6.2 Prohibited Activities

• Playing using automated software, bots, or scripts.
• Claiming bonus benefits from multiple accounts.
• Colluding or cheating with other users.
• Attempting to gain unusual wins by exploiting technical errors.
• Attempting to hack or gain unauthorized access to any part of the platform.

6.3 Technical Errors

Results or prizes incorrectly displayed due to software or server technical errors are not valid. In such cases, tk998 reserves the right to cancel the relevant transactions and restore the correct balance.

7.1 VIP Tiers & Cashback

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.
• Diamond: Up to 1.0% weekly cashback.

7.2 Tier Change Conditions

A member's VIP tier may change based on their gaming activity and history. Moving to a higher tier depends on regular and active participation. tk998 reserves the right to change the VIP program terms at any time.

7.3 Cashback Payment Rules

VIP cashback is calculated and paid on a weekly basis. The specific cashback amount and applicable conditions can be viewed from the member's account dashboard.

8.1 Self-Exclusion

Any member may request to deactivate their account for a set period or permanently. For more details about this feature, visit the Responsible Gaming page or contact us at [email protected].

8.2 Setting Betting Limits

Members can set daily, weekly, or monthly deposit limits for themselves. Requests to set these limits can be made through the support team. Once a limit is reduced, it takes effect immediately.

8.3 Minor Protection

tk998 is committed to preventing minors from accessing the gaming platform. If a member becomes aware that an underage member of their household is using the platform, please notify us immediately.

9.1 tk998's Rights

tk998 may suspend or close any account without prior notice for any of the following reasons:

• Violation of any part of these terms.
• Providing false information or identity fraud.
• Operating multiple accounts.
• Money laundering or suspicious financial activity.
• Any form of fraud or cheating attempt.

9.2 Closing Your Own Account

Any member may close their account at any time. To do so, a written request must be sent to [email protected]. Before the account is closed, any withdrawable balance remaining may be withdrawn in accordance with the prevailing terms.

10.1 Data Collection & Use

tk998 collects members' personal information for the purposes of service delivery, verification, and platform improvement. Full details of how data is used can be found on the Privacy Policy page.

10.2 SSL Encryption

tk998 uses internationally standard SSL encryption technology. Your personal information and financial transaction data are stored with the highest level of security. Personal information is not sold to third parties.

10.3 Cookie Policy

tk998 uses cookies to improve user experience and ensure proper functionality. Continuing to use the site will be considered as consent to the use of cookies.

11.1 Service Interruptions

tk998 makes every effort to ensure uninterrupted service. However, service may be temporarily disrupted due to technical maintenance, server upgrades, or unforeseen reasons. tk998 is not liable for any losses arising from such situations.

11.2 Third-Party Content

Games from providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft operate under their own terms and conditions. tk998 is not directly responsible for any issues caused by these third-party games or services, but will attempt to assist in resolving them.

11.3 User Responsibility

Members are responsible for all activities on their own accounts. tk998 has limited liability for any ongoing games or bets affected by internet disconnection, device failure, or other technical issues.

12.1 Contact Steps

For any dispute or complaint, please contact the support team first. You can reach us 24/7 via live chat or at [email protected]. Support is available in both Bengali and English.

12.2 Complaints Process

• Submitting a complaint in writing (via email) allows for a faster resolution.
• Clearly state the subject of the complaint, date, time, and any relevant details.
• tk998 investigates all complaints impartially and works to provide a resolution.

12.3 Final Decision

In any dispute, the decision of tk998's management will be considered final. Both parties will make every effort to resolve disputes through mutually respectful discussion.